Privacy Policy
MuseCellBio.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and share your personal information when you visit or interact with our website and your rights under applicable privacy laws.
1. Information We Collect
We may collect the following categories of personal data:
- Personal Information You Provide: Name, email address, phone number, billing address, shipping address, and payment information.
- Automatically Collected Data: IP address, browser type, operating system, device information, pages viewed, and time spent on our site.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, or similar technologies.
2. How We Use Your Information
We use the collected data to:
- Provide, manage, and improve our services.
- Process transactions and fulfill orders.
- Communicate with you regarding updates, promotions, or customer support.
- Analyze website performance and enhance user experience.
- Comply with legal and regulatory obligations.
3. Legal Basis for Processing (EU Users)
Under GDPR, we process your personal data based on:
- Consent: When you agree to receive marketing communications.
- Contractual Necessity: To fulfill a contract or take steps at your request before entering into a contract.
- Legitimate Interests: For analytics, fraud prevention, and service improvement.
- Legal Obligation: When required to comply with applicable laws.
4. Your Rights
For EU Users:
You have the following rights under GDPR:
- Access your data and request a copy.
- Rectify or update inaccurate information.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to data processing.
- Data portability (transfer your data to another service provider).
- Withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at [email protected].
For US Users:
Under CCPA (if applicable), California residents have the right to:
- Know what personal data we collect, use, disclose, and sell.
- Request deletion of personal information.
- Opt-out of the sale of personal information (if applicable).
To exercise your rights, contact us at [email protected].
5. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist us with website operations, payment processing, or marketing.
- Compliance and Legal Obligations: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Retention
We retain your personal data for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
For users outside the United States, your data may be transferred to, stored, and processed in a country that may not provide the same level of data protection as your jurisdiction. By using our services, you consent to these transfers.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings. For more details, see our [Cookie Policy]([insert link]).
10. Children’s Privacy
Our website is not intended for children under 13 (or 16 in the EU), and we do not knowingly collect personal information from them. If you believe we have collected data from a minor, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: [email protected]